Exchange Bank, a local bank with locations in Milledgeville, Gray, and Lake Oconee Georgia
Privacy Policy
Protecting Your Privacy
At Exchange Bank, we place the highest value on the information you share with us and are committed to protecting your privacy. To help you better understand how your personal information is protected, we provide you with the following information describing our practices and policies with respect to the privacy of customer information. In the event that you terminate your customer relationship with us or become an inactive customer, we will continue to adhere to the policies and practices described in this notice.
Information We Collect
As a trusted financial institution, we collect, retain, and use non-public personal information about individual customers, allowed by law, to provide products and services to our customers. We may collect non-public personal information as follows:
• Information we receive on applications, personal financial statements, and other oral, written or electronic communications such as your name, address, social security number, assets and income.
• Information about your transactions with us such as account balance and payment history.
• Information we receive from third parties, such as credit bureaus.
• Information we obtain from others to verify information provided by you, such as your employment history and credit relationships with third parties.
How We Protect Your Information
We understand that the protection of your non-public personal information is of utmost importance. Guarding your privacy is our obligation. We maintain strict procedures and policies to safeguard your privacy. We restrict employee access to customer information only to those who have a business reason to know such information, and we educate our employees about the importance of confidentiality and customer privacy.
Information We Share With Third Parties
We do not disclose non-public information to companies outside Exchange Bank except as required or permitted by law. For example, we may disclose:
• Information about you to third parties to assist in servicing your loan(s) or account(s) with us.
• To government entities in response to subpoenas or other government information requests.
• Information to companies that perform marketing services on our behalf.
• Information to vendors to provide related services to you, such as ATM transactions, electronic bill pay services, and check printing companies.
Information We Share With Our Affiliate
We may share certain types of information about you with our affiliate for the purpose of marketing services to you. Our affiliate is Exchange InvestmentServices. This type of information we may share includes your name, address, income, account history and credit score.
